Home Articles Article Resolving VBScript Error 2738 in Windows XP and Vista
Resolving VBScript Error 2738 in Windows XP and Vista PDF Print E-mail
Written by Terry   
Saturday, 12 April 2008 15:23
If you try installing a program in Windows XP or Vista and receive an error that says: "Error 2738. Could not accessVBScript run time for custom action" this guide should help.

Why does this error happen? The vbscript.dll file needs to be registered with the system in order to work.

Follow the steps below and your problem should be resolved. If you are using Windows Vista 64bit you will also need to do step 5.

  1. Start Menu -> All Programs -> Accessories
  2. Right click on Command Prompt and select Run as administrator
  3. Type "cd c:\windows\system32" into the command prompt window
  4. Type "regsvr32 vbscript.dll"
  5. If you have Windows Vista 64bit you'll also need to type "cd c:\windows\sysWOW64" to change the 64bit directory and type "regsvr32 vbscript.dll" again.
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